How to Whitelist Sage E-mails

Make sure Sage's transactional emails (verification, billing receipts, important account notices) actually reach your inbox.

Sage sends three types of emails — and you need all of them landing in your inbox, not in spam:

1. Verification + password resets — when you first sign up or reset access

2. Billing receipts + plan notices — subscription confirmations, renewal notices, payment failures

3. Important account events — domain disconnect warnings, GSC re-auth needed, suspicious-login alerts

If any of these get filtered to spam, you might miss a renewal, a security alert, or a setup confirmation. This page shows how to whitelist Sage's sending domains so that doesn't happen.

Key Takeaways

• Sage sends from two domains: sageseo.ai and [e-mail]

• Whitelisting takes 30–60 seconds per email provider

• Gmail and Google Workspace need this step the most often — they're aggressive on transactional mail filtering

• If you've already missed an email, check spam, mark Sage as "Not Spam," and add the address to your contacts

What to whitelist

Add these to your safe-senders / contacts / allowed-senders list:

Address / domain	What it sends
*@sageseo.ai	All Sage product emails (verification, account, notifications)
[e-mail]	Direct support replies + manual operator messages
[e-mail]	Automated system emails
[e-mail]	Stripe-driven billing receipts + plan changes

The simplest catch-all: whitelist the whole sageseo.ai domain.

Gmail / Google Workspace

1. Open Gmail → ⚙ Settings → See all settings

2. Click Filters and Blocked Addresses tab

3. Click Create a new filter

4. In the From field, enter sageseo.ai

5. Click Create filter

6. Check Never send it to Spam

7. (Optional) Also check Always mark as important and Apply the label: Sage

8. Click Create filter

From now on, all email from sageseo.ai skips spam.

If you have Google Workspace as the admin

Workspace admins can whitelist at the org level so every employee gets the benefit:

1. Open the Admin Console at admin.google.com

2. Go to Apps → Google Workspace → Gmail → Spam, Phishing and Malware

3. Add sageseo.ai to the Allowlist under "Inbound gateway" or "Approved senders"

4. Save — applies within 1 hour to all users

Outlook / Microsoft 365

1. Open Outlook → Settings (gear icon) → View all Outlook settings

2. Go to Mail → Junk email

3. Under Safe senders and domains, click Add

4. Enter sageseo.ai

5. Click Save

For Outlook desktop:

1. Home tab → Junk → Junk Email Options

2. Safe Senders tab → Add

3. Enter sageseo.ai

4. Check Also trust e-mail from my Contacts

5. OK

Apple Mail (iCloud)

Apple Mail uses Mail Rules rather than a "safe senders" list:

1. Open Mail → Settings → Rules

2. Click Add Rule

3. Name: "Sage SEO emails"

4. Condition: From ⮕ Ends with ⮕ @sageseo.ai

5. Action: Move Message ⮕ Inbox (this overrides spam filtering)

6. OK

Then in iCloud webmail settings, also add Sage's addresses to your contacts — iCloud's spam filter trusts contacts.

Yahoo Mail

1. Settings → More Settings → Filters

2. Add new filter

3. Name: "Sage"

4. Match emails where From contains sageseo.ai

5. Move to Inbox (forces incoming mail away from spam)

6. Save

SaneBox / SuperHuman / Other email overlays

If you use SaneBox, SuperHuman, Hey, or another email overlay:

• Mark a Sage email as Important or Train as Important so the overlay learns

• Many tools have a one-time "always deliver from this sender" toggle — use it on the first Sage email you receive

• If billing emails land in a "Later" or "Receipts" folder, that's fine — just make sure account-event emails go to your primary inbox

What if I've already missed an email?

If a Sage email landed in spam:

1. Find it in your spam folder

2. Mark it as Not Spam / Not Junk

3. Add the sender to your contacts

4. Set up the whitelist filter above so future Sage emails don't repeat the issue

If you can't find the email at all:

• Check the spam/junk folder + the "All Mail" view in Gmail (sometimes filters auto-archive)

• Check secondary tabs: Gmail's "Promotions" or "Updates" tabs

• Email [e-mail] — we can resend any missed transactional email

Frequently asked questions

Why does Gmail flag Sage emails sometimes?

Gmail's spam filtering is aggressive on transactional emails from young or low-volume sending domains. As Sage's sending reputation builds over time, fewer emails get caught. Whitelisting is the immediate fix.

Will whitelisting cause me to get more emails?

No — whitelisting tells your email client "don't filter these emails as spam," not "send me more of these emails." You'll get exactly the emails Sage already sends, just to your inbox instead of spam.

What if I'm on a corporate Gmail/Outlook account where I can't control filters?

Ask your IT/admin to whitelist sageseo.ai at the org level. Most corporate IT teams will do this within a few hours for a vendor your team is paying for.

Does this protect against phishing pretending to be Sage?

It allows real Sage emails to reach your inbox. To verify any specific email is genuinely from Sage:

• Check the sender shows as @sageseo.ai (not a lookalike like sageseo.io or sage-seo.com)

• Click sender details — the verified domain should show "Yes" for SPF/DKIM/DMARC

• Never click links in emails claiming to be Sage if the sender domain looks off — log in directly to app.sageseo.ai to verify the action

Still missing emails after whitelisting?

Contact [e-mail] — we can check our sending logs and confirm whether the email left our system. About 95% of "missing email" support tickets resolve to "check your spam folder one more time"; the other 5% are either a typo in your account email or a deliverability issue we can fix from our side.

Related

• Domains Overview — domain disconnect emails reference what's set up here

• Sage Writer Guide — the article-generation walkthrough you may have come here from